please read our

Privacy Policy

Our key principles for processing data
OH SPELL! takes data management seriously and is committed to complying with the laws applicable to processing personal data. We process your personal data in in relation to the performance of your obligations under our agreement and to perform our operations and obligations as a translation service provider.

We protect your personal data and privacy in accordance with applicable legislation, including the General Data Protection Regulation (GDPR – EU Regulation 2016/679).

Personal data is confidential information
We keep your personal data confidential and avoid all unnecessary collection, processing and storage of personal data. The personal data we collect is processed and stored securely on industry-leading cloud services.

We have written contracts with our subcontractors
With regard to processing personal data, we only use subcontractors that enter into written agreements with us and commit to protecting personal data.

Purposes of processing personal data
Personal data is processed in accordance with the instructions provided by the customer and we never process personal data for purposes other than the customer’s interests.
We primarily use personal data, including personal information belonging to customer representatives that interact with us, to provide and deliver services, manage customer relationships, issue invoices, process complaints and to provide customer support.
We only collect, store and process personal data for predetermined purposes.

What data do we collect
We mainly collect personal data from you directly when you contact us or use our services.

This may include:

  • The name of the customer’s company, the first and last names of the contact person, business address, business e-mail address, business telephone number and job title Billing and delivery information
  • Customer feedback information
  • Data collected through the use of our online forms With your consent, we may also use your e-mail address for sending newsletters and marketing message 

We do not sell your information to third-parties under any circumstances.

Your rights and the GDPR

Right to access
You may request to access your Personal Information and obtain a copy of Personal Information which is being processed by OH SPELL!. Such requests will be made by sending a request to

Right of rectification
You have right to ask for incorrect, inaccurate or incomplete personal data to be corrected with the restrictions which follow from existing legislation and rights to process data.

Right to erasure
You have right to request that personal data to be erased when it’s no longer needed or if processing it is unlawful.

Right to restriction of processing
You have right to request the restriction of the processing of your personal data in specific cases.

Withdrawal of consent
If we process personal data based on your consent, you may at any time withdraw your consent in regards to data disclosure. Even if you withdraw your consent we will continue to use your personal data if we need to fulfill a contractual or legal obligation.

How long do we store your personal data for?
We do not store your personal data for longer than is necessary for its purpose of use or is required by a contract or agreement or by law.

How do we protect your data?
Your personal data is mainly stored in electronic format on our service provider’s servers, which are protected in accordance with general practices in the field.